Order & Delivery Information

Order Cut-offs

Orders Placed Monday, Tuesday, or Wednesday will be delivered the following Tuesday between 5:00pm-8:30pm.

Orders placed Thursday, Friday, Saturday, or Sunday will be delivered the Following Thursday between 5:00pm-8:30pm.

Regular Tuesday/Thursday order cut offs apply to out of town deliveries.

 

You will recive email confirmation from us regarding delivery normally the day before, please be sure to check your junk email.

Please note that you do not have to be home to receive your delivery. If you are not home at the time of your delivery, your order will be left at the address provided. If you would like your order to be left anywhere other than the front door, please indicate this in the orer comments section. Back to Basics will not be held responsible for any lost, stolen or damaged items if you are not home to receive your order.

Delivery Fees

Delivery is free for first order. Free delivery for orders of $350 or more. Delivery fees are $10 for orders of $200 or more, and $15 for orders under $200. Minimum order is $50.

Delivery Radius

Back to Basics delivers to all rural areas and satellite communities within a 30 minute drive of Calgary, if you are not sure if you live within our delivery radius or which evening you will receive your delivery please feel free to contact us.

Order Pick up

Order pickup is now available from Back to Basic's shop at #113, 8203 31 Street SE. Pickup orders are done via online order, phone or email and the same current order cut offs apply. You can pick your order up after the designated day but not before, (exceptions may be made for special circumstances.) Orders placed by Sunday can be picked up Thursday (or later) orders placed by Wednesday can be picked up the following Tuesday (or later). We ask that you please mention in the comments section when you intend to pickup your order so that we can have it packed and ready to go for you. Pickup hours are as follows:

Monday 9am to 2pm

Tuesday Noon to 5:00pm

Wednesday 9am to 2pm

Thursday Noon to 5:00pm

Please feel free to contact us if you have any questions

 

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